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Motion Life

Legal

Terms of Service

Last updated: July 11, 2026

1. Agreement to these Terms

These Terms of Service (“Terms”) govern your access to and use of the Motion Life website, shop, products, and related services (together, the “Service”), operated by Motion Life (“we”, “us”, or “our”).

By browsing the shop, creating an account, placing an order, completing checkout, or using any product purchased from us, you agree to these Terms, our Privacy Policy, and our Refund Policy. If you do not agree, do not use the Service or make a purchase.

2. Eligibility

You must be able to form a binding contract in your jurisdiction. If you are under the age of majority where you live, you may only use the Service with permission from a parent or legal guardian who accepts these Terms on your behalf.

You are responsible for ensuring that your use of any product complies with the rules of third-party platforms, games, servers, and software you use. We do not guarantee that use of a product is allowed on every platform or community.

3. Accounts & access

Some features (order history, tickets, balance, affiliate tools) require a customer account. You agree to provide accurate information and keep your login credentials secure. You are responsible for activity under your account.

We may suspend or terminate access if we reasonably believe an account is used for fraud, abuse, chargeback abuse, harassment of staff, resale of licenses without permission, or other violations of these Terms.

4. Digital products & limited license

Everything sold through Motion Life is a digital product (keys, downloads, software tools, macros, packs, guides, or similar). Nothing physical is shipped.

Unless a product page says otherwise, a purchase grants you a personal, limited, non-exclusive, non-transferable license to use the product for your own use. You do not buy ownership of our intellectual property, branding, source materials, or resale rights.

You may not, without our written permission:

  • Resell, redistribute, share, lease, or publicly post product files or keys
  • Circumvent license, delivery, or access controls
  • Copy product content for competing products or commercial redistribution
  • Claim our work as your own

Product names, features, status, and availability may change. Descriptions on product pages and the Status page are provided for information and may be updated over time.

5. Orders, pricing & payment

Prices are shown at checkout in the selected currency. Taxes, fees, or conversion costs charged by your bank or payment provider are your responsibility.

Orders are processed through our checkout and payment partners. Delivery is typically instant or near-instant after successful payment (download, key, or account delivery as described on the product). You must provide a valid email and complete any required verification steps.

We may refuse, cancel, or hold an order if we suspect fraud, payment failure, banned activity, or incorrect pricing due to error.

6. All sales final (digital goods)

Because products are digital and delivered electronically, all sales are final except where our Refund Policy expressly says otherwise (for example, confirmed non-delivery after you contact support).

Buyer’s remorse, wrong product selected, change of mind, device incompatibility you did not check, or issues caused by third-party games/servers/antivirus are not grounds for a refund.

7. Chargebacks, disputes & friendly fraud

If something is wrong with an order, you agree to contact Motion Life support first (Discord or site tickets) and give us a reasonable chance to fix it before opening a chargeback, bank dispute, or payment claim.

Filing a chargeback or dispute without first contacting support, or filing one after receiving and using a working product, is a material breach of these Terms and may be treated as friendly fraud.

Consequences may include, without limitation:

  • Immediate suspension or permanent ban of your account and related emails/IPs
  • Revocation of access to purchased products and future purchases
  • Submission of delivery logs, IP logs, chat logs, and order evidence to the payment processor, bank, or card network to contest the dispute
  • Reporting to fraud prevention services where permitted by law
  • Pursuit of amounts owed, including dispute fees and costs of the product delivered

We fully cooperate with payment processors to challenge illegitimate chargebacks. Valid customers who contact us first are helped in good faith under the Refund Policy.

8. Acceptable use

You agree not to:

  • Abuse, spam, harass, or threaten staff or other customers
  • Attempt to break into, scrape, or overload the Service
  • Use the Service for illegal activity under applicable law
  • Misrepresent your identity to payment providers or support
  • Share access credentials in a way that enables widespread piracy of our products

Tools that interact with games or third-party software are provided as-is. You accept all risk of account sanctions, bans, or software conflicts imposed by third parties.

9. Availability, updates & support

We aim for reliable delivery and helpful support, but we do not guarantee uninterrupted uptime, permanent compatibility after third-party game updates, or that every product will remain available forever.

Support is provided primarily through Discord and/or the website ticket system during available hours. Response times vary with volume.

10. Disclaimers & limitation of liability

THE SERVICE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOTION LIFE AND ITS OPERATORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR GAME ACCOUNTS, ARISING FROM YOUR USE OF THE SERVICE OR PRODUCTS.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO A PURCHASE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THAT SPECIFIC ORDER.

11. Changes to these Terms

We may update these Terms at any time. The “Last updated” date at the top will change when we do. Continued use of the Service after changes means you accept the updated Terms for future use and purchases.

12. Contact

Questions about these Terms, an order, or your account:

Related: Refund Policy · Privacy Policy